Job Description

Job Summary:

We are looking for a Telecaller Executive to handle inbound and outbound calls, engage with customers, explain products/services, and maintain good customer relations. Candidates with 2-3 years of telecalling or customer service experience are preferred, but freshers with good communication skills are also welcome.

Key Responsibilities:

Make outbound calls to prospective customers and handle inbound queries. Explain company products/services clearly and convincingly. Maintain customer database and update records after each interaction. Follow up with potential leads to convert them into customers. Achieve daily/weekly/monthly targets set by the management. Provide accurate information and resolve customer queries politely. Maintain professionalism and a positive attitude on calls.

Requirements:

2-3 years of experience in telecalling, telesales, or customer support (preferred). Freshers with strong communication skills are also eligible. Good command of [English/Tamil/Hindi or local language - adjust as per need]. Basic computer knowledge (MS Office, CRM software). Ability to work under pressure and meet targets. Positive attitude, patience, and confidence while talking to customers.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Provident Fund
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person