Job Description

Key Responsibilities:

Make outbound calls to prospective and existing patients/clients to explain services and offers. Handle inbound calls, respond to queries, and provide accurate information. Schedule and confirm appointments with doctors/consultants. Maintain a call log and update the CRM/patient management system. Follow up with clients/patients for confirmations, reminders, and feedback. Work closely with the operations/clinical team to ensure smooth patient coordination. Achieve daily/weekly calling targets as set by management. Maintain professionalism and adhere to patient confidentiality at all times.

Required Skills & Qualifications:

Minimum qualification: Graduate / Diploma (any discipline). Prior experience in telecalling, customer service, or healthcare front office preferred. Excellent communication skills (English and regional language). Good listening skills, polite and professional telephone etiquette. Ability to handle pressure and maintain a positive attitude. Basic computer knowledge (MS Office, CRM tools).
Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Experience:

Telemarketing: 1 year (Required)
Language:

English (Preferred)
Location:

Teynampet, Chennai, Tamil Nadu (Required)
Work Location: In person