Roles and Responsibilities
Manage incoming and outgoing customer calls and interactions in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups in CRM systems.
Meet key performance metrics, including call handling time, customer satisfaction, and resolution rates.
Provide training and support to new team members.
Outbound Sales/Retention Agent:
Make outbound calls to existing and potential customers to retain business or generate sales.
Understand customer needs, address concerns, and overcome objections to offer appropriate solutions.
Achieve individual and team sales or retention targets.
Language : Tamil & Malayalam
Tamil & Telugu
Contact:
8248184926
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Cell phone reimbursement
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Provident Fund
Language:
Telugu (Required)
English (Required)
Malayalam (Preferred)
Tamil (Preferred)
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.