Job Description

We are looking for a motivated and experienced Telecaller to join our team. The candidate will be responsible for making outbound calls, handling inbound queries, generating leads, and maintaining customer relationships.

Key Responsibilities:

Make Inbound and outbound calls to potential or existing customers to inform them about Entry Tickets, Group package, event offers & services. Answer incoming calls and resolve customer queries. Follow up on leads and conduct market research. Maintain records of calls and update CRM software with details of each interaction Achieve daily and monthly call/lead conversion targets. Provide excellent customer service and build long-term relationships. Work closely with the sales or marketing team to meet business goals.
Requirements:

Female candidate is preferable. Any Graduate or +2 with good communication skills. Proven experience as a tele caller or similar role is a plus. Good command over English, Hindi, or regional languages (as per job location). Excellent communication and interpersonal skills. Ability to handle rejection and remain motivated. Basic computer knowledge (MS Excel, CRM tools, etc.).
Preferred Skills:

Convincing and negotiation skills Ability to work under pressure Goal-oriented and self-motivated
Job Type: Full-time

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Paid time off Provident Fund
Schedule:

Day shift
Work Location: In person