We are looking for a Telecaller who can communicate effectively handle outbound/inbound calls, provide information to customers, and generate leads/sales or gather customer feedback as needed.
Key Responsibilities:
Make outbound calls to customers/prospects in Hindi.
Handle inbound calls and respond to customer inquiries politely and professionally.
Explain products/services clearly to customers in Hindi.
Generate leads, schedule appointments, or close sales based on the campaign.
Maintain call records, update customer databases (CRM), and prepare reports.
Follow up with customers for feedback and support.
Meet daily/weekly/monthly calling targets.
Requirements:
Must be fluent in Hindi.
Knowledge of other languages (Tamil/English) is an added advantage.
Excellent verbal communication and listening skills.
Basic computer knowledge and typing skills.
Positive attitude and customer-centric approach.
Minimum qualification: 10th/12th Pass or Any Degree.
Prior experience in telecalling/customer service is preferred, but not mandatory.
Job Types: Permanent, Fresher
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Yearly bonus
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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