Job Description

Position: Telecaller (Female Candidates Only)

Laguages Need's: Hindi , English, Tamil ( Hindi Must )

Location: Chennai

We are looking for a dedicated and results-oriented

Telecaller

to join our team in

Chennai

. The ideal candidate will be responsible for engaging with potential clients through both inbound and outbound calls, generating leads, addressing customer inquiries, and promoting our services. We are seeking a confident communicator with strong interpersonal skills and a passion for delivering excellent customer service.

Key Responsibilities:

Outbound Calling:

Contact potential clients to introduce and explain our products/services.

Inbound Call Handling:

Respond to incoming calls, resolve customer queries, and provide appropriate solutions.

Lead Generation:

Proactively identify new business opportunities and generate quality leads.

Client Relationship Management:

Update and maintain client information in the CRM, ensuring timely follow-ups.

Service Promotion:

Clearly explain and promote our offerings based on client needs.

Appointment Scheduling:

Arrange meetings or calls between potential clients and the sales/management team.

Customer Support:

Address customer concerns and work towards timely resolution to ensure satisfaction.

Reporting:

Maintain detailed call logs, feedback, and follow-up records using CRM tools.

Target Achievement:

Meet daily, weekly, and monthly performance targets related to calls and leads.

Team Collaboration:

Coordinate with sales and marketing teams to enhance customer engagement strategies.
Job Type: Full-time

Pay: ?18,000.00 - ?25,000.00 per month

Language:

Hindi (Preferred) English (Preferred)
Work Location: In person