Laguages Need's: Hindi , English, Tamil ( Hindi Must )
Location: Chennai
We are looking for a dedicated and results-oriented
Telecaller
to join our team in
Chennai
. The ideal candidate will be responsible for engaging with potential clients through both inbound and outbound calls, generating leads, addressing customer inquiries, and promoting our services. We are seeking a confident communicator with strong interpersonal skills and a passion for delivering excellent customer service.
Key Responsibilities:
Outbound Calling:
Contact potential clients to introduce and explain our products/services.
Inbound Call Handling:
Respond to incoming calls, resolve customer queries, and provide appropriate solutions.
Lead Generation:
Proactively identify new business opportunities and generate quality leads.
Client Relationship Management:
Update and maintain client information in the CRM, ensuring timely follow-ups.
Service Promotion:
Clearly explain and promote our offerings based on client needs.
Appointment Scheduling:
Arrange meetings or calls between potential clients and the sales/management team.
Customer Support:
Address customer concerns and work towards timely resolution to ensure satisfaction.
Reporting:
Maintain detailed call logs, feedback, and follow-up records using CRM tools.
Target Achievement:
Meet daily, weekly, and monthly performance targets related to calls and leads.
Team Collaboration:
Coordinate with sales and marketing teams to enhance customer engagement strategies.
Job Type: Full-time
Pay: ?18,000.00 - ?25,000.00 per month
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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