Job Description

Location: Sonipat

Job Type: Full-time

Job Overview:

We are seeking a motivated and persuasive Tele caller / Client Counsellor to join our team. The role involves reaching out to potential clients through cold calling, engaging with them to understand their needs, providing counselling on our services/products, following up effectively, and assisting in closing deals. The candidate will act as a trusted advisor, guiding clients throughout their decision-making journey.

Key Responsibilities:

Conduct outbound cold calls to potential leads and prospects.

Introduce and explain company services/products to clients in a clear and engaging manner.

Build rapport with clients, understand their requirements, and provide appropriate counselling/ solutions.

Maintain regular follow-ups with interested clients to nurture relationships and move them through the sales funnel.

Handle client queries, objections, and concerns professionally.

Work closely with the sales/closing team to ensure successful deal conversions.

Maintain records of calls, interactions, and client details in the CRM system.

Achieve daily/weekly/monthly targets for calls, follow-ups, and conversions.

Key Skills & Competencies:

Excellent communication and interpersonal skills.

Confidence in cold calling and handling client conversations.

Strong persuasive and negotiation abilities.

Active listening and problem-solving mindset.

Ability to work under targets and deadlines.

Basic computer and CRM knowledge.

Positive attitude, patience, and resilience.

Qualifications:

Minimum qualification: 12th Pass / Graduate in any stream.

Prior experience in telecalling, counseling, or sales is preferred.

Freshers with strong communication skills are encouraged to apply.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Language:

Hindi (Required) English (Required)
Work Location: In person