Make outbound calls to potential customers to introduce products or services.
Persuade customers to make purchases or schedule appointments.
Close sales deals over the phone.
Follow up with potential and existing customers.
Customer service and support:
Handle inbound calls from customers.
Answer questions about products, services, and pricing.
Resolve customer complaints and provide solutions.
Process orders and payments over the phone.
Record keeping and administration:
Maintain accurate records of customer interactions and transactions.
Update customer information in databases.
Report findings and observations to supervisors.
Communication and soft skills:
Adapt scripts to different situations and customer needs.
Build rapport with potential and existing clients.
Communicate in a professional and courteous manner.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Ability to commute/relocate:
Shiliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education: