Job Description

Telecalling Intern - Summary

The Telecalling Intern will be responsible for reaching out to potential leads interested in our sports management courses. The intern must actively convert leads into admissions, provide counselling and information, and ensure smooth communication throughout the admission process. The role demands strong communication, consistent follow-ups, and accurate record-keeping.

Roles and Responsibilities

Call leads generated through marketing channels for sports management courses. Explain course details and benefits to prospective students clearly and effectively. Convince interested students to take admission and complete the enrollment process. Counsel students based on their background, interests, and career goals. Guide leads through the admission process including application, documentation, and payment. Take regular follow-ups from interested leads to maintain engagement and increase conversions. Maintain and update lead data and call status in Excel sheets or CRM tools. Share daily/weekly updates on lead conversion and follow-up status with the reporting manager. Coordinate with the admissions team to ensure a seamless onboarding experience for students. Address queries and provide clear, accurate information over the call. Maintain a positive, professional, and helpful attitude in all interactions.
Job Type: Full-time

Pay: Up to ₹12,000.00 per month

Schedule:

Day shift
Work Location: In person