Calling to customers professionally and responding to customer inquiries.
Handling and resolving customer queries.
Providing customers with the organization's service and product information.
Following up complicated customer calls where required.
Completing call notes and call reports as necessary and updating them in the CRM.
Obtaining and evaluating all relevant data to handle inquiries.
Managing administration, communicating and coordinating with internal departments.
Other duties as assigned.
Monday to Friday (Sat. Sun. fix off)
Job Types: Full-time, Permanent
Pay: ?12,000.00 - ?20,000.00 per month
Benefits:
Leave encashment
Paid sick time
Paid time off
Schedule:
Day shift
Evening shift
Fixed shift
Monday to Friday
Supplemental Pay:
Performance bonus
Ability to commute/relocate:
Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Language:
Hindi (Preferred)
English (Required)
Work Location: In person
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