Job Description

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Job Title: Telecaller (Night Shift - US)

Location:

Zirakpur (Near Zirakpur Bus Stand)

Shift Timings:

6:30 PM - 3:30 AM (Night Shift)

Working Days:

Mon - Fri

Process:

US Clients Only

About the Role

We're looking for a

dedicated and proactive Telecaller

to support our U.S. operations. This role primarily involves

continuous outbound dialing for list cleaning

, verifying information, and maintaining accurate data.

If you're comfortable on calls, speak clear English, and don't mind structured, repetitive work (with purpose), this role is for you.

Key Responsibilities

Make outbound calls consistently as per assigned data Verify and update contact information accurately Maintain clean and updated records Follow calling scripts and internal processes Meet daily calling and data accuracy targets Coordinate with the internal team for updates and feedback
This is a

calling-focused role

, so comfort with high-volume dialing is essential.

Requirements

Minimum

1 year of experience

in telecalling / outbound calling

Good English communication skills

(clarity > accent) Comfortable working

night shifts

Proactive, disciplined, and reliable Ability to stay focused and consistent during calling hours Basic computer knowledge (dialers, spreadsheets, CRM familiarity is a plus)

What We Offer

Fixed night shift (US process only)

Safe conveyance is available for female employees

Stable work environment with clear expectations Opportunity to work with international clients Supportive team and structured processes

Important Notes

Candidates must be able to commute to the

Zirakpur office location

Job Types: Full-time, Permanent

Benefits:

Health insurance Provident Fund
Work Location: In person