Job Description

About the Role

We are looking for an enthusiastic and confident

Telecaller

to join our team. Candidates with

1+ year of experience

are preferred, but

freshers with good communication skills are also welcome to apply

. The ideal candidate should have basic knowledge of

Digital Marketing, SEO, and B2B portals

and be comfortable handling outbound and inbound calls.

Key Responsibilities

Make outbound calls to potential customers and explain company products/services. Handle inbound calls, resolve queries, and provide accurate information. Generate leads, follow up with prospects, and maintain detailed call records. Support the sales and marketing teams in promotional activities. Share product details, pricing, and offers confidently with clients. Understand basic digital marketing and SEO concepts to communicate effectively with clients/businesses. Work with B2B portals (e.g., IndiaMART, TradeIndia, Alibaba) to manage listings and respond to inquiries.

Required Qualifications

Candidates must hold one of the following degrees:

BCA

MCA

B.Tech

M.Tech

Experience Requirements

1+ year experience

in telecalling, customer service, or sales (preferred).

Freshers with strong communication skills may also apply.

Skills Required

Excellent communication and interpersonal skills. Basic knowledge of

Digital Marketing, SEO, and B2B portals

. Ability to handle calls professionally and confidently. Good listening and problem-solving skills. Ability to meet daily/weekly targets. Basic computer knowledge (MS Office, Email, CRM tools).

Additional Requirements

Positive attitude and willingness to learn. Ability to work independently and as part of a team. Immediate joiners preferred
Job Types: Full-time, Permanent, Fresher

Pay: ?8,000.00 - ?30,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick time
Work Location: In person