Contact potential or existing customers to inform them about products or services using scripts.
Answer customer questions regarding company products or services.
Understand customer requirements and work towards closing sales.
Direct prospects to the field sales team when necessary.
Enter and update customer information in the database.
Process orders accurately and efficiently.
Handle customer concerns or grievances to maintain the company's reputation.
Keep records of calls, sales, and other relevant information.
Skills Required:
Strong communication and convincing skills in English
Basic knowledge of
E-mail and MS Excel
Ability to manage customer interactions with professionalism
Good listening skills and problem-solving attitude
Experience & Qualification:
Experience:
Freshers can apply
Qualification:
Diploma / Degree / Certification in Computers
Job Type: Full-time
Pay: ₹8,000.00 - ₹12,000.00 per month
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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