Job Description

Job Title: Telecaller & Back Office Executive

:

We are looking for a confident and result-driven Telecaller to join our team. The role involves contacting prospective students/parents, explaining course details, addressing queries, and guiding them through the admission process.

Key Responsibilities:

Make outbound calls to prospective leads and handle inbound inquiries.

Provide accurate information about courses, admission procedures, and institute offerings.

Maintain a database of leads and follow up regularly.

Achieve daily/weekly calling and conversion targets.

Build positive relationships with students/parents to ensure trust and engagement.

Requirements:

Good communication skills in English, Hindi & Punjabi

Pleasant and persuasive Telephone Etiquette.

Prior experience in Telecalling/Counseling (preferred).

Basic computer knowledge (MS Office/CRM).

Record & Maintain Data

Job Type: Full-time

Pay: ?12,000.00 - ?18,000.00 per month

Ability to commute/relocate:

Civil Lines, Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred)
Work Location: In person