Job Description

Job Summary

We are looking for a Call Center Executive to handle inbound and outbound customer calls in a professional manner. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to manage multiple tasks efficiently.

Key Responsibilities

Handle customer inquiries via phone, WhatsApp, or email Make outbound calls for follow-ups, feedback, or recovery purposes Maintain accurate records of customer interactions Resolve complaints and provide appropriate solutions Escalate complex issues to the supervisor or concerned department Meet daily/weekly call targets and KPIs

Requirements

Minimum qualification: 10+2 or Graduate Good communication skills in Hindi, English, or regional language Basic computer knowledge and data entry skills Previous experience in a call center or customer service role is preferred Ability to remain calm under pressure

Salary and Benefits

Fixed salary + incentives Weekly/monthly performance bonuses On-the-job training provided Career growth opportunities within the company
Job Types: Full-time, Permanent, Fresher

Pay: Up to ?25,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

Speak with the employer

+91 8557930603