Contacting customers and informing them of their overdue bills.
Advising Customers on their payment options and suggesting methods of payments.
Negotiating suitable payment plans.
Find And contact customers to ask about their overdue payments.
Update calling and collection efforts to learn lead.
Emotional intelligence.
Answer Incoming customer phone calls and take appropriate action for each call.
Input data into the System to keep each customer record updated.
Follow up with field team for any pendency like customer balance confirmation, portal sign off and any other documents .
To make presentable data on weekly basis for collection plan received during calling Vs Actual collection received.
Female candidate would be preferable.
Job Type: Full-time
Pay: ?10,000.00 - ?20,000.00 per month
Ability to commute/relocate:
Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Language:
Hindi, Punjabi both (Preferred)
Work Location: In person
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