Job Description

Job Summary:

We are looking for a

Telecaller

to boost our sales and customer outreach by making outbound calls, handling inbound queries, and converting leads into potential customers. The ideal candidate should have good communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Key Responsibilities:

Make outbound calls to prospective customers to promote products or services. Answer incoming calls and handle customer inquiries efficiently. Explain product/service features and benefits to the customer clearly. Generate leads, follow up with potential customers, and maintain call records. Fix appointments, schedule meetings, or encourage walk-ins (based on the business type). Maintain a database of customer information and call logs using CRM or Excel. Provide accurate information and resolve customer issues or escalate them if necessary. Meet daily/weekly/monthly call and conversion targets. Coordinate with internal teams (sales, support, admin) for smooth customer handling.

Thanks,

Prerna grover

HR Manager

9875931203

Job Type: Full-time

Pay: ?10,000.00 - ?12,000.00 per month

Schedule:

Day shift
Work Location: In person