Job Description

Full job description

We are looking for a motivated and confident

Telecaller

to join our team. The role involves making outbound/Inbound calls to potential customers, answering inquiries, and providing information about our services. The ideal candidate should have good communication skills and a customer-first attitude.

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Key Responsibilities:

Make outbound/inbound calls to potential and existing customers. Handle customer queries in a professional manner. Maintain customer database and update records regularly. Meet daily/weekly call and conversion targets. Handle complaints or escalate complex issues to the relevant department.

Required Skills:

Good verbal communication Skills. Basic computer and data entry skills. Ability to handle pressure and rejection. Polite, patient, and persuasive.

Qualifications:

Minimum 12th pass; Graduation preferred. Prior experience in tele calling, BPO, or customer service is a plus.

Benefits:

Training provided Growth opportunities within the organization
Job Type: Full-time

Pay: ?10,000.00 - ?12,000.00 per month

Benefits:

Paid time off
Schedule:

Day shift Morning shift
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person