Job Description

Pykon Healthcare Pvt. Ltd. is looking for motivated and customer-focused Telecallers to join our growing team. As a Telecaller, you will be responsible for making outbound calls to potential customers, promoting healthcare products, and assisting with inquiries. You will play a crucial role in supporting our sales and marketing efforts by creating awareness and driving conversions for our wide range of pharmaceutical and healthcare products.

Key Responsibilities:

- Make outbound calls to potential customers, healthcare professionals, and distributors to promote Pykon Healthcare's products.

- Provide detailed product information and answer customer queries.

- Maintain a positive and professional attitude while dealing with customers.

- Keep records of customer interactions and update the CRM with relevant information.

- Follow up on leads and ensure timely responses to customer inquiries.

- Achieve daily/weekly targets for call volumes and conversions.

- Work closely with the sales team to generate leads and support sales efforts.

- Provide feedback from customers to help improve product offerings and marketing strategies.

- Adhere to the company's policies, procedures, and ethical standards.

Requirements:

- Experience: Previous experience as a telecaller or in a customer service role is a plus, preferably in the healthcare or pharmaceutical industry or Freshers can also apply

- Skills:

- Excellent verbal communication skills in [specific languages, e.g., English, Hindi, regional language].

- Strong listening skills and attention to detail.

- Basic computer skills for data entry and CRM updates.

- Ability to handle customer objections and remain positive under pressure.

- Preferred: Familiarity with healthcare or pharmaceutical products.

Benefits:

- Competitive salary and incentives.

- Training and development opportunities.

- Supportive work environment.

- Opportunity to work with a leading healthcare company.

Job Types: Full-time, Permanent, Fresher

Pay: ?8,000.00 - ?500,000.00 per month

Benefits:

Cell phone reimbursement Paid sick time
Education:

Higher Secondary(12th Pass) (Preferred)
Work Location: In person