Job Description

We are seeking an enthusiastic and results-driven

Telecaller

to join our team. The ideal candidate will be responsible for making outbound calls to prospective customers, handling inbound inquiries, providing information about our products/services, and converting leads into sales or appointments.

Key Responsibilities:

Make outbound calls to potential and existing customers. Respond promptly to customer inquiries and resolve concerns effectively. Maintain accurate records of calls, leads, and customer interactions in the CRM. Follow up with prospects and schedule meetings or demos, if needed. Explain product/service features and benefits to encourage interest. Achieve daily, weekly, and monthly targets (calls, leads, conversions). Provide feedback to management on market trends and customer needs. Handle customer objections with professionalism and persistence.

Requirements:

Proven experience as a telecaller, telesales representative, or similar role is preferred. Excellent communication and interpersonal skills in [language(s)]. Ability to handle rejection and remain motivated. Basic computer knowledge and familiarity with CRM systems. Strong persuasion and negotiation skills. Minimum qualification: [High School / Graduate / Any Specific Degree] Ability to work independently and in a team environment.

Preferred Qualifications:

Experience in [industry, e.g., education, healthcare, BPO, finance, etc.] Multilingual skills are a plus. Prior sales or customer service experience.

Perks & Benefits:

Opportunity for career growth and skill development. Supportive team environment.
Job Type: Full-time

Pay: ?15,000.00 - ?30,000.00 per month

Benefits:

Commuter assistance
Schedule:

Rotational shift
Ability to commute/relocate:

Panaji, Goa: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

Please share your expected compensation
Language:

Hindi (Preferred) English (Required)
Location:

Panaji, Goa (Preferred)
Shift availability:

Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Work Location: In person