to handle outbound and inbound calls, engage with potential customers, and promote our products/services. The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to convert inquiries into successful sales.
Key Responsibilities:
Make outbound calls to prospective customers and explain products/services.
Handle inbound inquiries and resolve customer queries professionally.
Follow up on leads and maintain a detailed database of customer interactions.
Achieve daily/weekly/monthly call and conversion targets.
Provide accurate and complete information to customers.
Maintain a positive, empathetic, and professional attitude toward customers.
Work closely with the sales and marketing teams to improve customer engagement.
Adhere to company policies and scripts during calls.
Requirements & Skills:
Excellent verbal communication skills in [languages required, e.g., English, Hindi, regional language].
Strong persuasion and negotiation skills.
Ability to handle rejections and stay motivated.
Basic computer knowledge (MS Office, CRM software preferred).
Previous experience in telesales, customer service, or a related field is a plus.
Good listening and problem-solving skills.
Education:
Minimum 12th pass or any graduate degree.
Benefits:
Competitive salary + incentives.
Growth and career advancement opportunities.
Training and development programs.
Supportive and friendly work environment.
Job Type: Full-time
Pay: ?8,000.00 - ?10,000.00 per month
Education:
Bachelor's (Preferred)
Experience:
Business development: 1 year (Preferred)
Language:
English (Preferred)
Work Location: In person
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