to join our team. The ideal candidate will be responsible for making outbound calls to potential and existing customers, handling customer inquiries, and providing information about our products/services. You should be able to build rapport with customers, answer questions, and close sales or generate leads.
Key Responsibilities:
Make outbound calls to prospective customers and handle inbound inquiries
Explain products or services and answer questions from customers
Follow up on leads and maintain customer database
Keep accurate records of calls, conversations, and outcomes
Meet daily/weekly/monthly call and conversion targets
Handle customer complaints professionally and redirect calls when necessary
Maintain a positive and professional attitude during all interactions
Requirements:
Proven experience as a telecaller or in a similar role is a plus
Excellent verbal communication skills in [language(s)]
Strong interpersonal and negotiation skills
Basic computer knowledge and ability to use CRM systems
Ability to work independently and as part of a team
High level of patience and professionalism
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹22,000.00 per month
Schedule:
Day shift
Work Location: In person
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