Job Description

Company: Enark UPLIFT

Location: Lohegaon, Pune.

Working Hours:

Monday to Friday: 10:00 AM - 6:30 PM Alternate Saturdays: 10:00 AM - 4:00 PM
JOB BRIEF:

For the position of Telecaller, we are looking for a committed and competent person, having experience in the EdTech Industry. She should be passionate for the job, be a good team player and have a pleasant personality. The candidate in the post of Telecaller will have to initiate telephonic contact with existing and prospective clients in order to generate sales. Given their reliance on spoken language, Telecallers ought to display excellent verbal communication. To this end, the Telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our staff. The goal is to help the company grow by bringing in customers and developing business.

JOB PROFILE & RESPONSIBILITIES:

In the capacity of Telecaller, the candidate will be required to do/ manage / supervise the following

responsibilities.

Telecalling Responsibilities

Studying the details of each course that Enark UPLIFT offers, and remaining abreast of updates to these
courses offered.

Calling active and budding clients/leads to encourage the enrolment in courses; and explaining the
same customers - based on course offers / benefits. Thence obtaining and updating lists of individuals' contact details.

Addressing clients' uncertainties, grievances, and suggestions on time. Communicating verbal confirmations of the enrolment decisions to the Supervisor for closing. Maintain records (soft copy & hard copy) of all successful and unsuccessful attempts to close sales.
Follow Up Responsibilities

Coordinating with educators for orientation / induction. Follow up post orientation with supervisor as shadow. Closing the sale & with bank n admin formalities. Handing over the details of the confirmed enrolments to the Admin.
Other Duties

Attending regular team meetings to clarify progress and performance-related expectations. Conducting each of your functions with the utmost respect, regardless of others' dispositions.
SKILLS / EDUCATIONAL REQUIREMENTS:

Should have a background in Education Industry as a teacher/coordinator/facilitator. Prior experience as a Telecaller or similar will be appreciated. Should have excellent Verbal Communication Skills and Convincing Power. And have the ability to switch your communication style on a whim. Fluent in English, Hindi & preferably Marathi. Be computer literate. Should have exposure to diverse viewpoints, cultural norms, and experiences. Be open minded, and
have the capacity to learn/adapt quickly.

Superb interpersonal, research, and record-keeping skills. Capacity to receive critique without internalizing it.
SALARY: Salary will be discussed during the interview process, and negotiable for the right candidate.

Job Type: Full-time

Pay: ?9,181.46 - ?20,000.00 per month

Work Location: In person