Job Description

Job Responsibilities:

Handle

inbound and outbound calls

related to

new bookings, room reservations, and guest inquiries

. Provide accurate information on room availability, tariffs, packages, and hotel facilities. Convert inquiries into confirmed bookings. Coordinate with the reservations and front office team for booking updates. Maintain call and booking records in the system. Handle guest queries professionally and ensure customer satisfaction. Follow up on pending inquiries and confirmations.

Key Skills Required:

Good communication skills. Polite and customer-friendly approach. Basic computer knowledge. Willingness to learn hotel reservation processes.

Freshers are welcome to apply.

Job Types: Full-time, Permanent, Fresher, Internship

Pay: ₹15,000.00 - ₹16,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person