The Tele caller Executive will be responsible for handling inbound and outbound calls to prospective parents and students, providing information about school and junior college programs, and supporting the admissions and marketing teams in lead generation and follow-up.
Key Responsibilities
Make outbound calls to prospective parents and students to inform them about admission procedures, programs, and facilities.
Handle incoming inquiries professionally and provide accurate information.
Maintain a database of leads, inquiries, and follow-ups in the CRM system.
Schedule appointments and coordinate campus visits or counselling sessions.
Follow up regularly to ensure conversions from inquiries to admissions.
Assist in admission campaigns, marketing drives, and events.
Prepare and share daily and weekly call reports with the admissions team.
Qualifications and Experience
Education:
Minimum HSC or Graduate in any discipline.
Experience:
1-3 years of experience in tele calling, customer service, or admissions (education sector preferred).
Language Skills:
Proficiency in English, Hindi, and Marathi (spoken and written).
Key Competencies
Excellent communication and persuasive skills.
Pleasant and confident telephone etiquette.
Strong listening and problem-solving abilities.
Ability to work under targets and deadlines.
Basic computer proficiency (MS Office, Excel, CRM tools).
Job Type: Full-time
Pay: ?250,000.00 - ?400,000.00 per year
Work Location: In person
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