Job Description

The Telecaller Executive will be responsible for handling inbound and outbound calls, generating qualified leads, following up with potential customers, maintaining accurate customer databases, and supporting the sales team in achieving targets. The role requires excellent communication skills, persuasive ability, and a customer-focused approach.

Key Responsibilities:

Make

outbound calls

to potential customers to promote the company's products (premium aluminium doors & windows). Handle

inbound inquiries

and convert them into qualified sales leads.

Explain product details, features, pricing, and benefits

clearly to customers.

Follow up

with leads through phone calls, WhatsApp, or email until conversion.

Coordinate with the Sales Team

to schedule site visits and client meetings. Maintain

daily call reports, lead status

accurately. Ensure a

high level of customer satisfaction

by addressing customer queries and complaints promptly. Meet or exceed

weekly and monthly lead generation and follow-up targets

. Support

marketing campaigns

and events by handling inquiries generated from advertisements or social media. Assist in

building long-term customer relationships

through consistent communication and service.The Telecaller Executive will be responsible for handling inbound and outbound calls, generating qualified leads, following up with potential customers, maintaining accurate customer databases, and supporting the sales team in achieving targets. The role requires excellent communication skills, persuasive ability, and a customer-focused approach.

Key Responsibilities:

Make

outbound calls

to potential customers to promote the company's products (premium aluminium doors & windows). Handle

inbound inquiries

and convert them into qualified sales leads.

Explain product details, features, pricing, and benefits

clearly to customers.

Follow up

with leads through phone calls, WhatsApp, or email until conversion.

Coordinate with the Sales Team

to schedule site visits and client meetings. Maintain

daily call reports, lead status, and CRM data

accurately. Ensure a

high level of customer satisfaction

by addressing customer queries and complaints promptly. Meet or exceed

weekly and monthly lead generation and follow-up targets

. Support

marketing campaigns

and events by handling inquiries generated from advertisements or social media. Assist in

building long-term customer relationships

through consistent communication and service.

Required Qualifications & Skills:

Education:

Graduate in any discipline.

Experience:

Minimum 1 years in telecalling / telesales / customer service

Languages:

Proficiency in Malayalam and English (Hindi or Tamil is an added advantage).

Technical Skills:

Basic computer knowledge and MS Excel

Communication Skills:

Excellent verbal communication, polite and confident phone manners.

Personality:

Positive attitude, patience, persuasive communication, and team spirit
Job Types: Full-time, Permanent

Pay: ?8,000.00 - ?12,000.00 per month

Benefits:

Cell phone reimbursement Food provided
Application Question(s):

Only females can apply
Accomodation providing for ladies

Work Location: In person