Job Description

Job Summary:

We are looking for experienced International Telecallers who can confidently engage with global clients as well as domestic clients over the phone. The ideal candidate should possess excellent communication skills, a customer-centric mindset, and proven experience in handling international calls for sales, support, or lead generation.

Key Responsibilities:

Make outbound calls to international clients/customers for sales, lead generation, or support. Respond promptly to inbound calls and resolve customer inquiries in a professional manner. Maintain a high level of product/service knowledge to effectively communicate features and benefits. Follow-up on leads and maintain a proper database of calls and client information. Meet daily/weekly/monthly call and conversion targets. Handle objections and queries with confidence and tact. Maintain accurate and detailed call records in the CRM system. Collaborate with the sales or support team to ensure seamless customer experience.

Requirements:

Minimum 1-2 years of experience in international telecalling (US, UK, Australia, or other markets). Excellent verbal communication in English with a neutral or international accent. Strong interpersonal skills and the ability to build rapport quickly. Comfortable working in different time zones based on target markets. Familiarity with CRM tools and call management software. Ability to work under pressure and achieve KPIs.

Preferred Qualifications:

Experience in BPO/KPO or outbound international sales process. Graduation in any stream. Multilingual skills (optional, but an advantage).
Job Type: Full-time

Pay: ?12,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement
Experience:

International voice process: 1 year (Preferred)
Language:

English (Required)
Work Location: In person