Make outbound and handle inbound calls to students and parents regarding study abroad opportunities
Provide basic information about courses, universities, countries, eligibility, and admission processes
Explain services related to MBBS / UG / PG / pathway programs (as applicable)
Follow up on leads generated through marketing campaigns, walk-ins, and online inquiries
Schedule appointments for counsellors and coordinate student visits
Maintain accurate records of calls, leads, and follow-ups in CRM or Excel
Address student queries professionally and escalate complex cases to counsellors
Achieve daily and monthly call and lead conversion targets
Maintain professionalism and confidentiality at all times
Required Skills & Qualifications
Minimum qualification: Plus Two / Graduation preferred
Good communication skills in English and local languages
Pleasant phone etiquette and convincing ability
Basic computer knowledge (MS Excel, CRM systems)
Ability to handle rejections and work under targets
Strong interest in education counselling and study abroad services
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Work Location: In person
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