Job Description

We are looking for an enthusiastic and customer-focused

Telecaller

to join our team. The ideal candidate will be responsible for making outbound calls, handling customer inquiries, generating leads, and maintaining positive customer relationships.

Key Responsibilities:

Make outbound calls to potential and existing customers. Explain products or services and provide relevant information. Handle inbound customer queries efficiently and professionally. Maintain records of calls and customer information in the database. Follow up with customers to ensure satisfaction or close sales. Meet daily and monthly call and conversion targets. Coordinate with the sales and marketing teams for lead management.

Requirements:

Excellent communication and interpersonal skills. Basic computer knowledge and familiarity with CRM tools. Strong persuasion and problem-solving skills. Ability to work independently and as part of a team.

Qualification:

Graduate in any discipline. Minimum 6 months of tele calling or customer service experience is an added advantage.
Job Types: Full-time, Permanent, Fresher

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

* Health insurance