Job Description

We are seeking a

dynamic and customer-focused Telecaller Executive

to join our Holidays team. The ideal candidate will be responsible for handling inbound and outbound calls, promoting domestic and international holiday packages, converting leads into confirmed bookings, and providing excellent customer service throughout the sales process.

Key Responsibilities:

Handle

inbound and outbound calls

from potential and existing customers. Provide detailed information on

domestic and international tour packages

(flights, hotels, transfers, sightseeing, etc.). Understand client requirements and

customize holiday packages

accordingly. Generate leads, follow up, and

convert inquiries into bookings

. Maintain a record of customer interactions and bookings in the CRM system. Coordinate with the operations team for confirmation of travel arrangements. Provide

after-sales support

and ensure customer satisfaction. Meet or exceed

monthly sales targets

and performance metrics. Stay updated on

current travel trends, destinations, and offers

.
Job Types: Full-time, Permanent

Pay: ?8,086.00 - ?23,897.04 per month

Work Location: In person