Job Description

A Sales Telecaller is responsible for making outbound calls to potential and existing customers to promote products or services, generate leads, and close sales.

Key Responsibilities

Making a high volume of calls to prospects to introduce products or services, explain their benefits, and generate interest. Identifying potential customers and nurturing leads through the sales funnel, aiming to convert them into sales. Persuading customers to make purchases, schedule appointments, or take other desired actions. Accurately documenting all customer interactions, call logs, and relevant information in the CRM system. Working towards achieving individual and team sales goals and contributing to overall sales performance. Building rapport with customers, addressing their needs, and ensuring a positive customer experience.

Skills Required

Excellent verbal communication, active listening, and persuasive speaking skills. Ability to build rapport, handle objections, and maintain a positive attitude. Knowledge of sales techniques, closing strategies, and customer relationship management Basic computer literacy for data entry, CRM usage, and other relevant tasks. Ability to manage multiple calls, prioritize tasks, and meet deadlines.

Potential Career Growth

Tele calling can be a great starting point for a career in sales, with opportunities for advancement to roles like sales team lead, sales manager, or even trainer.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Schedule:

Day shift Weekend availability
Ability to commute/relocate:

Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

Telemarketing: 1 year (Preferred)
Language:

Malayalam (Required) English (Required)
Work Location: In person