Job Description

We are seeking a

Telecaller / Office Administration Executive

who will be the first point of contact for client inquiries and will play a key role in ensuring smooth internal communication and administrative coordination.

Responsibilities:

Attend and respond to client inquiries received via

phone calls, WhatsApp, and email

Provide accurate information to clients about services, therapies, retreats, and bookings Coordinate communication and scheduling across our centers in

Kochi, Kottayam, and Palakkad

Maintain client records and follow up with potential leads Assist with daily office administration and documentation Handle basic accounting tasks such as maintaining expense records and billing Support management in day-to-day office operations Occasionally travel to other centers (travel will be minimal and pre-informed)

Requirements:

Strong verbal and written communication skills in English and Malayalam (Hindi is a plus) Basic knowledge of Microsoft Office and general office software Ability to multitask and manage time effectively

Basic accounting knowledge

Valid driving license and willingness to travel occasionally is a plus

Experience in customer service, front office, or administrative roles preferred
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Paid sick time Paid time off
Schedule:

Day shift
Supplemental Pay:

Overtime pay Performance bonus Yearly bonus
Ability to commute/relocate:

Kadavanthara, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Location:

Kadavanthara, Kochi, Kerala (Preferred)
Work Location: In person