Job Description

Work location : Coimbatore and chennai

Job Summary:

We are seeking enthusiastic and dedicated

Malayalam-speaking Telecallers

to join our dynamic team. The ideal candidates will be responsible for engaging with customers over the phone, providing information about our products/services, and addressing any inquiries or concerns. This role is pivotal in maintaining customer satisfaction and driving business growth.

Key Responsibilities:

Make outbound calls to potential and existing customers to inform them about our products/services. Handle inbound customer inquiries, providing timely and accurate information. Maintain a thorough understanding of our offerings to effectively address customer needs. Update and maintain customer information in the CRM system. Collaborate with the sales and marketing teams to achieve company objectives. Ensure customer satisfaction by resolving issues and providing excellent service.
? Qualifications:

Education

: Minimum 12th pass; Bachelor's degree preferred.

Experience

: 0-2 years in telecalling, telesales, or customer service.

Language Proficiency

: Fluency in Malayalam is mandatory; knowledge of English, Tamil, or Hindi is an added advantage.

Skills

: Excellent verbal communication and interpersonal skills. Ability to handle customer queries and objections professionally. Basic computer knowledge and familiarity with CRM systems.
Job Types: Full-time, Fresher

Pay: ?15,000.00 - ?23,899.51 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Provident Fund
Schedule:

Day shift
Language:

Malayalam (Preferred)
Work Location: Remote