Job Description

Telecaller & Front Office ExecutivePosition Overview

The Telecaller & Front Office Executive is responsible for handling inbound and outbound calls, managing front desk operations, and providing excellent customer service. This role serves as the first point of contact for clients and visitors, ensuring smooth communication and efficient office operations.

Key ResponsibilitiesTelecaller Duties

Make outbound calls to potential and existing customers for inquiries, follow-ups, promotions, or appointments Receive inbound calls and respond to customer queries professionally Maintain accurate records of calls, customer details, and feedback Follow communication scripts and achieve daily/weekly calling targets Coordinate with sales or support teams for lead conversion and issue resolution

Front Office Duties

Greet and assist visitors in a polite and professional manner Handle front desk operations including inquiries, appointments, and scheduling Manage incoming and outgoing correspondence (emails, couriers, calls) Maintain visitor logs and office records Ensure the reception area is clean, organized, and presentable

Required Skills & Qualifications

High school diploma or equivalent (graduate preferred) Proven experience as a telecaller, receptionist, or front office executive (preferred) Excellent verbal and written communication skills Strong interpersonal and customer-handling skills Basic computer knowledge (MS Office, email handling) Ability to multitask and work under pressure
Job Type: Full-time

Pay: ?10,000.00 - ?12,000.00 per month

Work Location: In person