Job Description

About the Role

We are looking for a

smart, confident, and highly communicative Telecaller

who can handle

cold calling, lead follow-ups, appointment setting

, and maintain clean, organised data for our digital marketing and branding agency.

You must be fluent in

spoken and written English

, have strong persuasion skills, and be comfortable speaking to business owners and decision-makers.

This role is key to helping us connect with potential clients who require

branding, logo design, digital marketing, social media, SEO, branding, and website development

services.

Key Responsibilities

Make

cold calls

to companies from the provided database and introduce our services. Follow up with prospects regularly and

convert calls into qualified appointments

for the sales team. Explain our digital marketing services confidently and handle

basic queries.

Maintain and update

Excel sheets, lead trackers, CRM/Google Sheets

with 100% accuracy.

Coordinate

with the sales & marketing teams for follow-ups and next steps. Ensure

daily targets

for calls, follow-ups, and appointments are achieved. Represent the company professionally with excellent communication etiquette.

Requirements

Minimum 2 years of telecalling / inside sales / lead generation experience

(preferably in B2B or service industry).

Excellent English communication skills

- both spoken and written. Strong telephone etiquette, persuasion skills, and confidence in handling cold calls. Ability to understand and talk about digital marketing services (basic training will be provided). Must be

very comfortable working with Excel

, updating sheets, tracking leads, and maintaining databases. Ability to organise, prioritise, and manage follow-ups effectively. Self-driven, target-oriented, and proactive in communication.

What We're Looking For

Someone who enjoys talking to people and understands sales conversations. Someone who can follow a structured calling script yet sound natural and conversational. Someone who is disciplined about tracking and updating daily work. Someone who has prior experience in cold calls, lead gerenation.
Job Type: Full-time

Pay: ?10,000.00 - ?12,000.00 per month

Experience:

Cold calling: 1 year (Required)
Work Location: In person