Job Description

We are looking for a motivated and confident Telecaller to join our team. The role involves interacting with customers over phone calls, understanding their needs, providing information, and generating leads or sales while maintaining excellent customer service.

Key Responsibilities

Make outbound calls to potential or existing customers. Explain products/services and their benefits clearly and professionally. Handle inbound inquiries and resolve customer questions effectively. Maintain customer databases and update call records regularly. Generate leads, follow up, and achieve assigned targets. Schedule meetings or appointments for the sales team when required. Build and maintain strong customer relationships. Escalate unresolved issues to the concerned department. Maintain call quality, professionalism, and company standards.

Required Skills & Qualifications

Languages (Mandatory): English & Hindi

Preferred: All South Indian languages

(Kannada, Tamil, Telugu, Malayalam) Excellent communication and telephone etiquette. Good persuasion and customer-handling skills. Basic computer knowledge (MS Office, CRM tools). Ability to work in a target-based environment.

Experience in telecalling or customer support is an added advantage.

Work Environment

Office-based or remote (as per company requirement). Full-time Training will be provided if required.

Salary

Based on experience + attractive incentives.

Contact Details

Bhanupriya G

Human Resources - Manager
Yeshika Technologies Private Limited
29/1, Team 8 Plaza, 1st Floor, Police Station Road,
Basavanagudi, Bangalore - 560004

Mobile:

+91 9035442727

Email:

bhanupriya@jnyanam.com

Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?35,000.00 per month

Work Location: In person