Job Description

Tele caller / BPO Tele caller (Inbound & Outbound)

- MG?Road, Bengaluru

Key Responsibilities

Handle both

inbound and outbound calls

for enquiries and follow?ups of leads

Convert leads into confirmed sales

through effective persuasion, objection handling, and relationship Address and resolve customer complaints, grievances, and service issues promptly Update and maintain accurate contact databases and call logs Use prepared scripts to inform clients about products/services, upsell, and cross?sell Capture key customer insights by asking relevant questions and noting important Liaise with field sales or service team by passing lead acceptances, complaints, and updates Attend regular team meetings to review performance goals and targets Maintain professionalism, patience, persistence, and open to feedback
Required Skills & Traits

Excellent

verbal communication and interpersonal skills

Patient, persuasive, persistent

, with a service mindset Ability to

handle critique

, adapt to processes, and uphold team harmony Familiarity with

CRM tools

, Microsoft Office, and proper record?keeping Competency in upselling and closing simple sales leads
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Health insurance
Ability to commute/relocate:

Bengaluru District, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

Telecommunication: 2 years (Required)
Language:

Kannada (Required) Hindi (Required) Tamil (Required)
Location:

Bengaluru District, Karnataka (Preferred)
Work Location: In person