Job Description

Key Responsibilities:

Outbound Calling & Lead Handling

Make daily outbound calls to potential and existing leads. Identify customer needs, qualify leads, and collect relevant details. Follow call scripts and maintain a professional tone.

CRM Management (Zoho)

Update and maintain lead data accurately in Zoho CRM. Ensure follow-up statuses, lead stages, and comments are regularly updated. Coordinate with the sales team by passing qualified leads in real-time.

Appointment Scheduling

Fix video shoot appointments with customers for testimonial and product demo shoots. Coordinate timings between customers and in-house videographer. Ensure reminders are sent and confirmations received.

Reporting & Documentation

Maintain a daily call log and share status reports with the sales and marketing teams. Track video shoot appointments and completion status.

Requirements:

Proven experience in tele calling, customer service, or CRM handling. Familiarity with Zoho CRM (preferred). Good communication skills in English and regional language(s). Organized, detail-oriented, and proactive. Ability to multitask and handle coordination with internal teams and external clients.
Job Type: Full-time

Pay: ?20,000.00 - ?26,000.00 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift Fixed shift
Language:

Hindi (Preferred) English (Preferred) Kannada (Preferred)
Work Location: In person