Job Description

Job Title:

Telecaller - Interior Design Industry

Job Location:

Whitefield

Job Type:

Full-Time

Experience:

Minimum 1-3 Years

Reporting to:

Sr.Manager or Business Development Head

Job Summary:

We are seeking an enthusiastic and experienced

Telecaller

to join our interior design company. The ideal candidate will play a key role in lead generation, client follow-ups, and appointment scheduling. You will be the first point of contact between our company and potential clients, showcasing our services and helping convert leads into appointments.

Key Responsibilities:Lead Generation & Client Outreach:

Make outbound calls to prospective clients from provided leads/databases. Explain company services (interior design, renovation, space planning, etc.) clearly and convincingly. Follow up on inbound inquiries and convert them into qualified leads.

Appointment Scheduling & Coordination:

Schedule consultations or site visits for the design team or sales representatives. Update client interactions in CRM and maintain call logs.

Customer Relationship Management:

Build rapport with potential clients and understand their interior requirements. Address queries courteously and direct technical questions to relevant teams. Ensure timely follow-ups for ongoing and cold leads.

Database & Reporting:

Maintain and update the client database with accurate lead status. Share daily/weekly call reports and feedback from prospects with the team.

Required Skills & Qualifications:

Education:

Minimum: 12th Pass / PUC Preferred: Graduate in any stream (B.Com, BBA, BA, etc.)

Experience:

Minimum 1-3 years of experience in telecalling, preferably in interior design, real estate, architecture, or similar service industries.

Communication:

Excellent verbal communication skills in English, Hindi, and the local language (e.g., Kannada, Tamil, etc.). Pleasant tone, good listening skills, and ability to handle rejection professionally.

Technical Skills:

Basic knowledge of CRM tools, Excel, and Google Sheets. Comfort using email and messaging apps for client coordination.

Industry Awareness:

General understanding of interior design services and client expectations. Ability to quickly learn about the company's portfolio and pitch accordingly.

Preferred Qualities:

Goal-oriented, self-motivated, and persuasive. Positive attitude and team spirit. Ability to work under pressure and meet targets. Strong organizational and multitasking skills.

Work Environment:

Office-based role with structured targets. May involve coordinating with design/sales teams and occasionally attending events or expos (if applicable).

Compensation:

Salary:

25,000 to 50,000 + Incentives based on lead conversion. Performance-based growth opportunities.
Job Type: Full-time

Pay: ?25,000.00 - ?50,000.00 per month

Schedule:

Day shift
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person