Graduate
Good Communication skills
The Tele-counselor will be responsible for engaging with potential students via phone to provide program information
Interaction:
Conduct inbound and outbound calls , answer inquiries, and provide information or support.
Needs assessment:
Listen to Student concerns and assess their needs to provide personalized advice and solutions.
Guidance and support:
Offer expert advice on a range of topics, such as academic programs, career paths, or personal challenges.
Record keeping:
Maintain detailed and accurate records of interactions.
Collaboration:
Work with other team members, such as admissions or HR, to ensure a smooth process and high level of service.