A tele caller is responsible for gathering leads and handling customers by speaking with prospective and current customers over the phone. Their duties include gathering information from the target market, following up with customers to provide new products or services and documenting customer feedback for follow-up actions.
Strong communication abilities
Exceptional communication and the capacity to switch up speaking approach
The capacity to adjust to challenging circumstances
The capacity to adjust to challenging circumstances
Having a firm understanding of the products or services the business provides
Ability to listen and solve problems
Ability to cope with rejection while remaining calm
Outstanding capacity to manage conflicts and address grievances during negotiations