Job Description

Key Responsibilities:

Customer Engagement: Contact potential and existing customers to inform them

about our products/services using pre-defined scripts.

Sales Conversion: Understand customer needs, address queries, and persuade them to

make purchases or avail services.

Database Management: Maintain accurate records of customer interactions, sales,

and feedback in the CRM system.

Problem Resolution: Handle customer grievances professionally to preserve the

company's reputation.

Collaboration: Work closely with the sales and marketing teams to achieve sales

targets and improve customer experience.

Follow-Up: Conduct follow-up calls to ensure customer satisfaction and encourage

repeat business.

Qualifications:

Proven experience in telesales or customer service roles.

Excellent communication and interpersonal skills.

Ability to handle rejection and remain calm under pressure.

Familiarity with CRM software and basic computer skills.

Having Experience in managing and calling customers, High school diploma or equivalent; a degree in business or a related field is a plus.

Skills Required:

Strong negotiation and persuasion skills.

Customer-focused mindset with the ability to build rapport quickly.

Cool-tempered and resilient in handling challenging situations.

Ability to multitask and manage time effectively.

Job Types: Full-time, Fresher

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Language:

English (Required)
Work Location: In person