We are looking for a motivated and customer-focused
Telecaller
to join our Vodafone Idea Mini Store team. The ideal candidate will be responsible for handling inbound and outbound customer calls, promoting VI Postpaid plans, managing MNP (Port-In) conversions, and ensuring excellent customer service to achieve monthly targets.
Key Responsibilities:
Make outbound calls to potential customers to promote
Vodafone Idea Postpaid plans
.
Handle
MNP (Port-In)
and
Prepaid to Postpaid
conversion calls.
Explain VI product benefits, offers, and services clearly and confidently.
Maintain records of customer interactions and transactions in the CRM or Excel.
Follow up with interested customers to close sales and achieve targets.
Resolve customer queries politely and professionally.
Coordinate with the field sales and backend team for activation and documentation.
Meet daily, weekly, and monthly call and sales targets.
Job Type: Full-time
Pay: ?9,000.00 - ?10,000.00 per month
Work Location: In person
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