We are seeking an enthusiastic and motivated Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our products/services, and assisting with customer inquiries.
Minimum
1 year to 4 year tele calling
(Tally calling experience preferred).
Key Responsibilities:
Make outbound calls to potential and existing customers to introduce jewellery collections, offers, and services.
Handle inbound customer queries politely and provide accurate product information.
Maintain and update customer data in the system with high accuracy.
Conduct follow-up calls for inquiries, appointments, and purchase confirmations.
Perform customer feedback calling to understand their experience and service satisfaction.
Schedule store visits and coordinate with the sales team for customer appointments.
Maintain a record of daily calls, lead status, and follow-ups.
Build and maintain positive relationships with customers to improve retention and loyalty.
Provide regular reports on customer responses, leads, and feedback to management.
Desired Candidate Profile
Excellent
communication and interpersonal skills
.
Fluency in English
is required
Positive attitude, confidence, and ability to engage in meaningful conversations.
Strong follow-up and persuasive abilities.
Ability to multitask and stay organized.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Leave encashment
Work Location: In person
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