Location: Kim, District: Surat
Experience Required: 1-2 years
Salary Range: Salary + incentives
Job Summary:
We are hiring a Telecaller to connect with potential and existing clients via phone and schedule sales appointments for our field team. This position plays a crucial role in lead conversion.
Key Responsibilities:
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Database Calling:
Make daily calls to old clients, channel partners, and leads received from online platforms or exhibitions to reconnect and gauge current interest.
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Appointment Scheduling:
Secure appointments for the sales team by coordinating between customer availability and sales team calendars; confirm meetings via phone and email/SMS/WhatsApp.
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Lead Tracking:
Update and maintain call logs, notes, and statuses for each lead in the CRM or lead tracking sheet, and follow up as per schedule.
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Feedback & Reporting:
Share regular updates on number of calls made, leads warmed, appointments booked, and rejected contacts with the management.
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Customer Interaction:
Address basic queries or concerns, qualify leads by understanding their requirements, and escalate high-potential leads to the relevant sales executive
Qualifications & Skills:
? Graduate in any stream.
? Excellent Gujarati/Hindi speaking skills.
? Basic computer skills and telephone etiquette.
Job Type: Full-time
Pay: ₹12,000.00 - ₹22,000.00 per month
Work Location: In person
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