Handle incoming and outgoing calls professionally and courteously.
Provide information to patients/attendants regarding hospital services, doctors' availability, consultation timings, and procedures.
Schedule, confirm, and manage appointments.
Maintain records of patient interactions, inquiries, and appointments in the hospital system.
Follow up with patients for reminders, feedback, and service satisfaction.
Escalate unresolved queries to the concerned department.
Support in patient relationship management and ensure a smooth communication experience.
Job Type: Full-time
Pay: ₹8,086.00 - ₹24,706.65 per month
Benefits:
Health insurance
Provident Fund
Language:
Hindi (Preferred)
English (Required)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.