Job Description

Key Responsibilities:

Outbound Calls:

Making a high volume of calls to potential customers to introduce products/services, explain their benefits, and persuade them to make a purchase or schedule an appointment.

Inbound Calls:

Handling inbound calls from customers with inquiries, complaints, or requests for information, providing support and resolving issues.

Lead Generation:

Identifying and qualifying potential customers through effective questioning and communication.

Sales and Conversions:

Persuading customers to make purchases, sign up for services, or schedule appointments, ultimately contributing to sales goals.

Customer Relationship Management:

Building and maintaining positive relationships with customers through professional and informative interactions.

Documentation and Reporting:

Maintaining accurate records of customer interactions, updating databases, and reporting on call activities and sales performance.

Product Knowledge:

Staying up-to-date on product features, benefits, and pricing to effectively communicate with customers.

Compliance:

Adhering to company policies, scripts, and guidelines during telemarketing activities.

Problem Solving:

Addressing customer concerns, resolving complaints, and finding solutions to customer issues.

Meeting Targets:

Achieving daily, weekly, or monthly sales and call targets set by the company.

Skills and Qualifications:

Communication Skills Persuasion and Negotiation Customer Service Skills Sales Skills: Ability to identify customer needs, present solutions, and close sales over the phone. Interpersonal Skills Time Management Computer Skills Problem-Solving Skills Product Knowledge Stress Management
Job Type: Full-time

Pay: ?20,000.00 - ?28,000.00 per month

Benefits:

Health insurance Provident Fund
Application Deadline: 09/08/2025
Expected Start Date: 10/08/2025