Job Description

Franchise Coordinator cum Telecaller

No. of Openings - 2

Employment Type:

Full Time Job Time: 09:00 to 07:00(Male) & 09:00 to 06:30(Female)

Salary: 18,000/- to 20,000/-

Key Responsibilities:

Act as the primary point of contact for franchisees, addressing inquiries, providing guidance, and resolving issues related to operations, marketing, and training.


Assist in the onboarding process for new franchisees, including organizing training sessions and preparing necessary materials to ensure a smooth transition.


Maintain accurate and up-to-date franchise agreements, manuals, and other documentation. Ensure compliance with company policies and legal requirements.


Facilitate effective communication between the franchise development team and franchisees. Distribute relevant updates, newsletters, and promotional materials.


Monitor franchise performance metrics and provide regular reports to management. Identify areas for improvement and work with franchisees to implement best practices.


Conduct research on industry trends and competitive landscape to support franchise development strategies.


Assist in organizing franchise meetings, conferences, and other events, including logistics, agenda planning, and follow-up activities.


Utilize CRM and other software to maintain franchisee records, track interactions, and ensure data accuracy.


Work closely with cross-functional teams, including marketing, operations, and legal, to support franchise initiatives and address franchisee needs.

Qualifications:


Bachelor's degree in Business Administration, Marketing, or a related field preferred.


2+ years of experience in franchise management, business operations, or customer service.


Strong organizational skills and attention to detail.


Excellent communication and interpersonal skills.


Proficiency in Microsoft Office Suite and experience with CRM software.


Ability to work independently and manage multiple tasks simultaneously.


Knowledge of franchise industry standards and regulations is a plus.

hr asha 9898213281 hrashawadiwala@gmail.com

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

• Day shift
• Morning shift

Work Location: In person