Job Description

About us:

We are a Pan-Asian restaurant chain, proud to deliver authentic and rich flavours from across Asia. Our journey began in 2019, founded by a passionate individual with an ambitious vision for the culinary scene. Despite a lack of prior experience, it all started with one small kitchen but a dream that was always big.

Roles and Responsibilities:

Actively handle incoming phone calls, especially for reservation inquiries and customer support.
Reach out to both delivery and dine-in customers to update them about promotional offers, events, and special campaigns.
Conduct franchise-related calling as directed by the management (e.g., coordination, follow-ups, data collection).
Communicate effectively via phone calls and WhatsApp.
Maintain a polite, professional tone and ensure a positive customer experience.
Keep basic records of calls, feedback, and responses in Excel or MS Office.
Report daily updates to the assigned supervisor or manager.

Requirements:

Prior guest service or telecalling experience preferred.
Good spoken English and communication skills.
Basic knowledge of MS Office and computer handling
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Shift hours:

4pm - 9pm

Description:

Work from home Female only

must be located in delhi

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Paid sick time Provident Fund Work from home
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Work Location: Remote