Job Description

We are looking for a polite, confident, and patient-focused Telecaller to handle inbound and outbound calls for our health clinic. The role involves patient coordination, appointment scheduling, follow-ups, and basic counseling while maintaining high standards of communication and professionalism. Freshers with good communication skills and experienced telecallers from healthcare backgrounds are welcome to apply.

Key Responsibilities

Handle inbound and outbound calls from patients and inquiries Schedule, confirm, and follow up on doctor appointments Explain clinic services, treatments, and procedures clearly Follow up with patients for reports, treatments, and feedback Maintain accurate call records and patient details in the system Coordinate with doctors, therapists, and front-desk staff Handle patient queries with empathy and professionalism Ensure patient confidentiality and data privacy Support marketing campaigns, camps, and lead follow-ups (if required)

Requirements & Qualifications

Minimum qualification: 12th Pass / Graduate preferred Freshers: Good communication skills and willingness to learn Experienced candidates: Minimum 1 year experience in telecalling or healthcare coordination preferred Basic computer knowledge (MS Excel, CRM, WhatsApp, Email) Proficiency in Hindi & English (local language is a plus) Skills & Competencies Clear, polite, and confident communication Patient handling and customer service mindset Active listening and problem-solving skills Ability to handle calls professionally under pressure Organized and detail-oriented approach

What We Offer

Friendly and supportive work environment Training for freshers Growth opportunities in healthcare sector Fixed salary + performance-based incentives Stable and long-term career opportunity

How to Apply

Interested candidates can share their resume at

[Rajni@pointernational.in / +91-8800393472]

Application for Telecaller - Health Clinic

Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Work Location: In person